The Vision:

Improved Telecom Solutions was founded with a passion to assist businesses in making their telecommunications infrastructure current, economical, and scalable as new technologies are introduced and businesses expand to other parts of the country and internationally.  We deliver the type of white-glove service rarely found in the industry today. Our focus is on medium to large sized businesses headquartered in the USA and finding them the most attractive, efficient, and cost-effective telecom solutions. What do we mean by “telecom”? We consider telecom to be an all-encompassing term referring to everything related to your Data, Voice, and Cloud strategies.

We work with over 200 Carriers, Solution Providers, Cloud Providers, Equipment Providers, and Managed Service Providers. We utilize our vast resources to serve you. So whether you have a single office, multiple offices in the United States or offices throughout the world, we’re your single point of contact with best-in-class solutions customized for your specific applications.


Darren Stich, CEO

Darren is a telecommunications veteran with 22 years of experience in providing superior network solutions to businesses headquartered in the United States.  He has extensive experience and knowledge in designing and managing complex network topologies.  With a focus on exceeding customer expectations, Darren is proactive in managing and negotiating customer contracts, technology upgrades, along with superior project management.

Prior to founding Improved Telecom Solutions, Darren founded and served in an executive management role for 12 years at Intelletrace, a bandwidth and managed service provider. Prior to Intelletrace, he was a Global Account Manager, National Account Manager, and Regional Sales Manager with MFS/WorldCom/MCI (now known as Verizon Business), Broadwing Communications (acquired by Level 3), and NTT America.

Darren has a BA degree in Financial Management from the University of North Dakota and a Master’s Degree in Telecommunications Management from Golden Gate University.

Darren is an active volunteer at his church, Boy Scouts of America, and he coaches youth baseball and softball teams.  He enjoys watching and playing golf, football and baseball.  Most weekends are spent with his family outdoors with an emphasis on camping, hiking, and fishing.

icon-linkedinView Darren’s LinkedIn Profile